batabdProtecting your privacy at batabd is our foremost responsibility. This privacy policy explains how we collect, use, and safeguard your information. By using our platform, you agree to this policy.
batabd (https://batabd.ws) is a trusted online Sports Betting and gaming platform for users in Bangladesh. We believe your personal data is your asset, and protecting it is our ethical responsibility. This Privacy Policy clearly explains what information we collect, why we collect it, and how we keep it secure.
Our Privacy Policy Built in accordance with international data protection standards, we collect only what is necessary and store it with the highest security. batabd's privacy policy applies equally to all users.
1 What Information We Collect
batabd Two types of data are collected — personally identifiable information and non-personal technical data. Details are provided below.
Personally identifiable information
- Full Name & Date of Birth
- Mobile Number & Email Address
- Current address and district
- National ID or passport number (for KYC verification)
- Mobile banking account details (bKash/Nagad/Rocket)
- Selfie or ID photo
Automatically Collected Information
- IP address and device type
- Browser name and version
- Time spent on the platform and pages visited
- Betting Activity Logs
- Login Time, Date & Location
| Data Type | Why We Collect It | Retention Period |
|---|---|---|
| Identity Verification Details | KYC & Legal Compliance | 5 Years |
| Payment Information | Transaction Processing | 3 Years |
| Betting history | Service Improvement & Auditing | 2 Years |
| Device & IP Information | Security & Fraud Prevention | 1 year |
| Cookie Data | Improving User Experience | 90 Days |
2 How We Collect Information
batabd collects your information through various methods. You have the right to know about each of them.
- Registration Form: Information you provide when creating an account is collected directly from you.
- KYC process: Documents and photos uploaded during identity verification are collected.
- Payment Transactions: Financial details are collected during deposits and withdrawals.
- Platform Usage: Your activity on batabd is logged automatically.
- Cookies & tracking: Your preferences and usage data are collected through browser cookies.
- Support contact: Information provided when contacting us is retained on record.
3 How Your Information Is Used
We use your information only for specific, legitimate purposes. batabd's privacy policy governs how your information is used for the purposes outlined below.
To provide our services
- To create and manage your account.
- To process deposits and withdrawals.
- To process betting transactions.
- To provide bonuses and promotional offers.
For security and compliance
- To complete identity verification and KYC.
- To prevent fraud and money laundering.
- To meet legal and regulatory obligations.
- To keep your account secure.
For service improvement
- To analyze platform performance.
- To enhance the user experience.
- To resolve technical issues.
- To inform decisions when developing new features.
If you no longer wish to receive promotional emails or SMS from us, you can opt out at any time through your account settings. We respect your preferences.
4 Data Sharing & Third Parties
batabd Your personal information is never sold. However, limited data may be shared with third parties in certain specific circumstances.
When Your Information May Be Shared
- Payment processors: Necessary information is shared with bKash/Nagad/Rocket to process transactions.
- Legal Authorities: Relevant information may be disclosed in response to a court order or legal investigation.
- Security Authenticator: Licensed third-party providers are used for KYC verification.
- Technology Partners: Limited data may be shared for server maintenance and security purposes.
Batabd never shares your full payment details or ID document images with third parties for marketing or advertising purposes. All third parties are required to comply with our strict data privacy agreements.
5 Cookies & Tracking Technologies
batabd Cookies are used to enhance your browsing experience. These are small text files stored in your browser.
Cookies We Use
- Essential Cookies: For managing login status and session handling. These cannot be disabled.
- Functional Cookies: To remember your language preferences and settings.
- Analytics Cookies: To analyze platform usage. You can opt out at any time.
- Security Cookies: To prevent fraud and unauthorized access.
You can manage cookies through your browser settings. However, disabling essential cookies may affect how the platform functions.
6 Data Security Measures
batabd Industry-standard technologies and processes are followed to keep your data secure. Our security measures operate on multiple layers.
- SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
- AES-256 Storage Encryption: All sensitive data stored in the database is encrypted.
- Two-Factor Authentication (2FA): An extra layer of security for account login.
- Firewall Protection: Advanced firewall protection against DDoS attacks and unauthorized access.
- Regular Security Audits: Third-party experts regularly audit our systems.
- Restricted access: Only authorized personnel can access your data.
7 Your Rights
batabdEvery user on - has certain fundamental rights over their own data. We fully respect and uphold these rights.
To exercise these rights, contact our support@batabd.ws- Email us. We will respond to your request within 7 business days.
8 Data Retention & Deletion Policy
batabd Your data is only retained for as long as necessary. Our Privacy Policy A specific retention period is defined for each type of data accordingly.
- While your account is active, we retain the information necessary to provide our services.
- After account closure, certain data must be retained for a specified period as required by law.
- Once the retention period expires, data is permanently and securely deleted.
- Data is also cleared from backup systems within the defined timeframe.
Under applicable Bangladeshi laws and regulatory guidelines, financial transaction records must be retained for a minimum of 5 years. As a result, deletion requests may not be fully fulfilled in such cases.
9 Children's Privacy
batabd An adults-only platform. We do not serve anyone under the age of 18 or collect any of their information.
- Age is verified at the time of registration.
- During the KYC process, accounts belonging to individuals under 18 years of age are automatically closed.
- If we are notified that a child's data has been collected inadvertently, it will be deleted immediately.
- Parents or guardians may contact support@batabd.ws to request the removal of a child's data.
10 Policy Updates & Contact
batabd From time to time, this Privacy Policy may update. For any significant changes, we will notify you via email or a platform notification.
- You will be notified at least 30 days before any significant policy changes take effect.
- Each update will include the date the changes were made.
- We will provide a copy of any previous policy version upon request.
- Continued use of the platform following any policy update will be considered acceptance of the revised policy.
If you have any questions or concerns about this Privacy Policy, please reach out to our Data Protection Team. We're always here to help.
Email: support@batabd.ws
Address: Dhaka, Bangladesh
Response Time: Within 24 hours (on business days)